Most common
problems & fixes

Is your Samsung SU33 SERIES letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Vacuum cleaner won't run

Power cord not plugged in, blown fuse/tripped breaker in home

Check electrical plug, check/replace fuse or reset breaker

Visible dirt escaping from cleaner

Dust Bin full, filters missing or installed incorrectly, Dust Bin installed incorrectly

Empty Dust Bin, check pre-motor and post-motor filters for correct installation, pull out and re-attach Dust Bin correctly

Vacuum cleaner and tools won't pick up dirt

Incorrect Height Adjustment, Hose not attached to suction opening, Twist Snap Hose not securely attached, crack or hole in Hose, broken or worn Drive Belt, Rotating Floor Brush bristles worn, Rotating Floor Brush jammed, clog in vacuum, Dust Bin full, Dust Bin not installed properly, filters are dirty, Mini Turbo Brush is clogged or debris is wrapped around the brush roll

Adjust Powerfoot to correct height setting, firmly push Hose Wand onto the suction opening, make sure Twist Snap Hose is snapped into locked position, check Hose and replace if needed, replace Drive Belt, see manual for details

Weak suction although Dust Bin is empty

Grille clogged

Open the cover and clean the Grille, check the pre-motor filter and clear it

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Quick setup

Follow these easy steps to get your Samsung SU33 SERIES Vacuum Cleaner up and running in no time.

1

Assembling the Cleaner

Begin by ensuring that the vacuum is unplugged. Attach the handle to the vacuum by aligning it with the corresponding slot and pushing until it clicks into place. Next, fit the groove located on the lower front side of the Dust Bin to the hook on the vacuum body, and attach the hook on the Dust Bin Handle to the vacuum body. Ensure the Dust Bin is securely attached.

2

Attach Vacuum Hose and Tools

Grasp the end of the Hose Wand and lift it to separate from the Hose Wand Base. Firmly push the desired tools onto the Vacuum Hose or Extension Wand. These tools include the Combination Dusting Brush/Upholstery Tool and the Crevice Tool. Attach the Extension Wand and Crevice Tool together into the holder on the right side of the vacuum body for storage.

3

Cord Management

Unwind the power cord completely and plug it into an electrical outlet. For storage, loop the power cord around the cord wraps located on the back of the vacuum. Clip the molded plug to the power cord to secure it in place.

View the rest of the steps

Suction Superpower!

The Samsung SU33 SERIES vacuum cleaner doesn't just clean—it conquers! With its powerful suction, it's like having a superhero for your floors. Watch as it effortlessly lifts dirt and debris, leaving surfaces spotless and your home feeling fresh!

Dance with the Dust!

Cleaning becomes a breeze with the Samsung SU33 SERIES. Its lightweight design makes it easy to maneuver, so you can dance around obstacles and glide across rooms. Who knew vacuuming could be so much fun?

Troubleshooting

The Samsung SU33 SERIES Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Visible dirt escaping from cleaner

Dust Bin full, Filters missing or installed incorrectly, Dust Bin installed incorrectly Empty Dust Bin, Check Pre-motor and Post-motor filters for correct installation, Pull out and re-attach Dust Bin correctly

Vacuum cleaner won’t run

Power cord not plugged in, Blown fuse/tripped breaker in home Check electrical plug, Check/ Replace fuse or reset breaker

Vacuum cleaner and tools won’t pick up dirt

Incorrect Height Adjustment, Hose not attached to suction opening, Twist Snap Hose not securely attached, Crack or hole in Hose, Broken or worn Drive Belt, Rotating Floor Brush bristles worn, Rotating Floor Brush jammed, Clog in vacuum, Dust Bin full, Dust Bin not installed properly, Filters are dirty, Mini Turbo Brush is clogged or debris is wrapped around the brush roll Adjust Powerfoot to correct height setting, Firmly push Hose Wand onto the suction opening, Make sure Twist Snap Hose is snapped into locked position, Check Hose and replace if needed, Replace Drive Belt, Ensure Rotating Floor Brush is not jammed and clean if necessary, Empty Dust Bin, Reinstall Dust Bin properly, Clean or replace dirty filters, Clear debris from Mini Turbo Brush

More Troubleshooting

Safety Precautions

When using the Samsung SU33 SERIES Vacuum Cleaner, it is essential to read all warnings and instructions before operation. This appliance is intended for indoor use only, and users should avoid using it with a damaged cord or plug, or on wet surfaces. It is crucial to unplug the vacuum when not in use and before servicing to reduce risks of electric shock or injury.

Maintenance Instructions

Regular maintenance is necessary to ensure optimal performance. The Dust Bin should be emptied when dirt reaches the 'MAX' line. The Pre-Motor Filter should be cleaned if it becomes dirty, and the Post-Motor Filter, which is not washable, must be replaced when dirty. Users should also check the Rotating Brush and Drive Belt regularly for wear or damage to prevent carpet damage and ensure efficient operation.

Operating the Cleaner

The vacuum cleaner offers three handle positions for different cleaning tasks: upright for storage and above-floor cleaning, normal for most household floor cleaning tasks, and low for reaching under low furniture. Additionally, it includes special on-board tools for versatile cleaning above floor level.

Troubleshooting Tips

Common issues include the vacuum not running due to the power cord not being plugged in or a blown fuse. If the vacuum or tools fail to pick up dirt, check for a full Dust Bin, incorrect Height Adjustment, or dirty filters. Visible dirt escaping from the cleaner can also indicate a full Dust Bin or incorrectly installed filters.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Empty the Dust Bin Regularly

Ensure that the dust bin is emptied when the dirt reaches the 'MAX' line. Unplug the vacuum cleaner from the electrical outlet, push the dust bin release button, and empty the bin into a garbage container.

Clean the Grille Cyclone

Regularly check the grille cyclone for clogs and clean it to maintain optimal performance. Ensure the vacuum cleaner is unplugged before performing this task.

Maintain the Pre-Motor and Post-Motor Filters

The pre-motor filter should be cleaned regularly to protect the motor from dirt. The post-motor HEPA filter, which is not washable, should be replaced when dirty.

Check and Maintain the Rotating Brush and Drive Belt

Inspect the rotating floor brush and drive belt for wear or damage. Remove debris from the brush ends and replace the drive belt if needed. Ensure the vacuum is unplugged before performing this maintenance.

Store Properly

Store the vacuum cleaner indoors in a cool, dry area to prevent damage. Avoid leaning on the vacuum or letting the power foot tilt forward to prevent carpet damage.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Design and Build

  • Type: Upright Vacuum Cleaner
  • Handle Positions: Upright, Normal Cleaning, Low Cleaning
  • Carrying Handle: Yes

Power and Performance

  • Power Source: Electric
  • Power Switch: Rocker Switch
  • Cord Storage: Quick Release Cord Wrap

Filtration and Dust Management

  • Dust Bin Type: Cyclone Dust Bin
  • Pre-Motor Filter: Sponge Filter, Micro Filter
  • Post-Motor Filter: HEPA Media Filter

Tools and Accessories

  • On-Board Tools: Combination Dusting Brush/Upholstery Tool, Crevice Tool, Extension Wand
  • Optional Accessories: Mini Turbo Brush

Safety and Maintenance

  • Safety Instructions: Basic precautions, indoor use only
  • Maintenance: Empty Dust Bin, Clean Filters

Samsung SU33 SERIES Vacuum Cleaner

The Samsung SU33 SERIES Vacuum Cleaner represents a pinnacle of home cleaning technology, engineered for efficiency and ease of use. This model stands out with its robust suction power and versatile cleaning capabilities, making it ideal for tackling various floor types and above-floor surfaces. Its ergonomic design includes a comfortable handle for easy maneuvering and a lightweight body that ensures effortless transport across different rooms. The vacuum is equipped with advanced filtration systems, including a HEPA media filter, which effectively traps allergens and dust, promoting a cleaner and healthier home environment. Users will appreciate the easy-to-empty dust bin and the convenience of on-board tools, such as the crevice tool and upholstery brush, which enhance its functionality and adaptability to different cleaning tasks. With the Samsung SU33 SERIES, maintaining a spotless home is both simple and efficient, providing users with reliable performance and peace of mind.